Jennifer Angello — “Management is Not Simple”

“In instances of adversity, how we deal with ourselves in troublesome conditions is an indication of our character.”

Jennifer Angello, RHU, CBC, vice chairman, business market on the Dental Care Plus Group (DCPG), a DentaQuest firm, just lately shared this attitude with Cincinnati Journal, the place she was named one of many Cincinnati 300, an annual compilation of the area’s high 300 enterprise leaders.

Jennifer was acknowledged for her management and work main DCPG via numerous enterprise transitions and transformations. This recognition comes a yr after joining the company as a market executive, the place she has pushed strategic enterprise initiatives for DCPG’s business dental insurance coverage enterprise.

We just lately mentioned with Jennifer her strategy to being an excellent chief, how COVID impacted her management fashion and her recommendation to younger professionals.

What was your response while you realized you had been acknowledged as one of many Cincinnati 300?

I used to be humbled, honored and shocked at this recognition. I wasn’t anticipating it in any respect.

What does this recognition imply for you?

Management isn’t simple. Being part of the Cincinnati 300 is a mirrored image of the wonderful leaders and assist programs which have molded my profession and mindset. I’m eternally grateful to all those that supplied this worth to me and honored to have the ability to pay it ahead. To be acknowledged as a frontrunner amongst my friends implies that I’m affecting the lives of others in a optimistic means, serving to to advance not solely their careers however their private objectives as properly. In the end the popularity is an added bonus, however it’s the outcomes that come from it.

What’s your management philosophy?

I think about introducing new views and understanding others’ factors of view. Understanding one other’s viewpoint with out judgment and discovering an answer to their ache factors are the abilities I need to cross to my group. I encourage folks to be open minded, to place your self in others footwear and meet them the place they’re, not the place you assume they need to be. Now we have to cease being closed-minded and open ourselves as much as see the impact one can need to affect optimistic change. Discovering options and exceeding expectations are what I thrive on and what I anticipate from my group.

How has your management modified in the previous couple of years, particularly in a post-Covid world?

Wow, what an adjustment. I’ve by no means labored from dwelling in my profession, so working remotely has been an enormous change. Not being within the workplace surrounded by those that can affect one another is a problem. I now place extra emphasis on potential workers’ character versus their talent set. Working with motivated, optimistic personalities — self-starters — with take cost attitudes and a focus to element are all key. Going above and past is the primary indicator for me that you’ve got good folks, and so they finally will succeed. Simply filling a job and doing a job is not sufficient these days.

What has been the most important problem/shock/most rewarding side of your new function at DCPG over the previous yr? 

I joined DCPG throughout a time of transition and transformation. I work properly beneath stress and chaos which is basically the chance that has been put in entrance of me. Although difficult, the previous yr at DCPG has additionally been extremely rewarding. I like to expertise the journey of “earlier than and after” and as we put enhancing our buyer’s lives into apply, we’re organically shifting in direction of being the perfect we might be as properly.

What’s your major piece of recommendation to younger professionals trying to tackle extra management roles? 

Resourcefulness is a essential trait and must be practiced. My recommendation is to be open-minded, assured not smug and take time to know your buyer (there’s a couple of class of buyer). Be taught out of your failures, don’t dwell on them. At all times crave schooling, by no means cease studying and devour all the knowledge that you would be able to get your fingers on. Don’t be afraid to place your self on the market or problem your self as a result of the advantages will come naturally. Tackle what others refuse – you’ll be the beneficiary.

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